Caleb Cares Support System

The Caleb Cares Support System (CCSS) allows students to raise tickets for support and access a knowledge base for self-help. It ensures timely assistance by tracking requests and offering quick solutions to common issues through the knowledge repository.

Knowledge Base

Checkout our knowledge base

Students Affairs

The Student Affairs Knowledge Base provides students with quick access to information and resources on policies, procedures, and services, helping them navigate university life efficiently

Bursary Issues

The Bursary Knowledge Base offers students essential information on fees, payments, and financial procedures, helping resolve bursary-related issues and ensuring smooth financial transactions with the university.

ICT Issues

The ICT Knowledge Base provides students with solutions to technical problems, guides on system usage, and resources for troubleshooting, ensuring smooth access to campus technology and digital services.

Hostel Matters

The Hostel Knowledge Base offers students information on accommodation policies, room assignments, and maintenance requests, ensuring smooth management of hostel-related issues and enhancing their living experience.

Students
+
Cases Resolved
18.
Total Cases
18. +
Success Rate
99. %

Are you a caleb student? are you facing any challenge?

Our team is always ready to assist you